This post shares the details of the next set of work we've done to address this confusion. Releasing our new combined Microsoft Authenticator apps for iOS and Android back in August was the first major deliverable from those efforts. Luckily we've combined those teams and together we are hard at work address these issues. Users and employees want to know why they have two accounts with the same email address?Īll of these issues are the result of Microsoft having two giant cloud scale identity systems built by different parts of the company. IT Pro want to know if it's ok to ask employees to create Microsoft accounts using their work email addresses or to bulk provision accounts for them. Some of the recurring feedback we're hearing:ĭevelopers want to know how to build apps that support both account types. In particular, we know many of you have pretty strong feelings about this one particular screen: We receive pretty regular feedback about how the split between our cloud identity systems - work/school accounts in Azure Active Directory and personally owned Microsoft accounts (formerly known as 'Live ID' accounts) - can make for some pretty confusing user experiences. First published on CloudBlogs on Sep, 15 2016
